Frequently Asked Questions
Please see the below frequently asked questions. If you do not find an answer to your query here, please contact our customer service team.
Our friendly customer service team are available on live chat, email or over the phone, Monday - Friday, 9am - 5pm. We aim to respond to all enquiries as soon as possible, however if your query has been sent to us outside of these hours, our response times will be longer.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.